Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Voyagee Guruu website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. About Voyagee Guruu

Voyagee Guruu is a company registered in England and Wales, providing IT customer service solutions to businesses throughout the United Kingdom. Our registered address is:

123 Tech Street, Manchester, M1 4BT, United Kingdom

3. Services

We provide IT customer service solutions, including but not limited to:

• 24/7 Help Desk Support
• Technical Consulting
• Cybersecurity Support
• Cloud Services
• Software Support
• Performance Monitoring

Specific terms for each service will be outlined in separate service agreements.

4. Acceptance of Terms

By using our website or services, you confirm that:

• You are at least 18 years old or have legal capacity to enter into agreements
• You have the authority to bind your organisation to these Terms
• All information provided is accurate and complete
• You will comply with all applicable laws and regulations

5. Use of Website

Permitted Use

You may use our website for legitimate business purposes only. You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Interfere with the proper functioning of the website
• Use automated systems to access the website without permission
• Violate any applicable laws or regulations

6. Service Agreements

Our IT services are provided under separate service agreements that will include:

• Service specifications and performance standards
• Payment terms and conditions
• Service level agreements (SLAs)
• Data protection and confidentiality provisions
• Term and termination conditions

7. Payment Terms

Payment terms for our services will be specified in individual service agreements. Generally:

• Payment is due as specified in the service agreement
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment
• All prices are exclusive of VAT unless stated otherwise

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, and software, is the property of Voyagee Guruu or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Confidentiality

We understand the importance of confidentiality in business relationships. Both parties agree to:

• Keep confidential information secure and protected
• Use confidential information only for the intended purpose
• Not disclose confidential information to third parties without consent
• Return or destroy confidential information upon request

10. Limitation of Liability

To the fullest extent permitted by law, Voyagee Guruu shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from third-party actions
• Service interruptions due to circumstances beyond our control

Our total liability shall not exceed the fees paid for the specific service in question.

11. Indemnification

You agree to indemnify and hold harmless Voyagee Guruu from any claims, damages, or expenses arising from:

• Your use of our services
• Violation of these Terms
• Violation of any applicable laws or regulations
• Infringement of third-party rights

12. Data Protection

We are committed to protecting your personal data in accordance with applicable data protection laws, including GDPR. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

13. Termination

These Terms remain in effect until terminated. We may terminate or suspend your access to our services at any time, with or without cause, with or without notice.

Upon termination, your right to use our services will cease immediately.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or government actions.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

If you have any questions about these Terms, please contact us: